Sunday, 22 September 2013

Business process reengineering - Wiki Article


What Can a Team Building Speaker Do for a Company?

Working in a team is not as easy as it sounds to be especially when you are working with an organization. In a group every member has a different view point as well as different strategies to face a situation. Moreover each member expects his method to be accepted as he finds it to be the best. It leads to discontentment or view-clash which is generally not fruitful for an organization. Leaders often find it as a difficult task to inspire their team towards one common solution. You can find such differences at all levels or strata's of an organization as such differences on creativity levels are bound to happen. What can be done in such cases? A possible solution in this regard could be to organize inspiring speech events from team building speakers from time to time. These speeches create an atmosphere of optimism that motivates team work in a company.

The experience and exposure gained by such speakers have actually made them quite witty and understanding. They can easily grasp the issues a team might be facing and provide solutions to recover from it. One of such issues is the lack of communication which creates a lot of confusion and ambiguity among the members. The speeches by such speakers promote the need of effective communication skills such that an interactive work culture could germinate in a team. Additionally many companies also observe a lack of trust among their workforce which leads to judgmental work related decisions. Such speech events could be quite useful in such cases. The speakers present their talks in the form of interactive stories that make the employees realize the importance and need of trust among them.
Another benefit of such speakers is that they can recognize managerial conflicts and direct their talks into ways that can minimize them. For example when you have the world famous management guru Philip Kotler speaking for your company, the listeners experience a sense of motivation which enables them to deal with diverse situations effectively. Apart from team skills the speeches also covers the issue of managing increasing stress and different methods that can help with interpersonal issues. Above all such speakers create awareness among employees to understand their professional preferences and the need to work for them.
If you are facing similar issues in your organization then you can call for such orators to motivate your staff. Some suggestions for it could be Chester Elton, John Foley, Adrian Gostick, Jones Loflin Etc. If you need some business oriented one, you can also have famous Nobel Prize winner Muhammad Yunus speaking at your event. To book such dynamic personalities you can take the help of speaker bureau's who could assist you from the process of selection to fixing them for your event.

Wednesday, 18 September 2013

Business process management - Wiki Article


Leadership Skills: Good Leader, Bad Leader

If you ever want to know what makes up a great leader, the answer is as simple as having experienced the interaction with a leader that is less than stellar. Many inexperienced leaders and experienced ones alike, often attempt to determine what it is that makes up a good or even great leader.

One thing that is true is that a good leader makes a person feel that they are capable individuals, even when they are not so capable at all. This does not mean that the leader would assign tasks that workers or others are incapable of successfully accomplishing, unless of course it is a part of their leadership strategy.
Leaders often make others see possibilities that they may believe or have believed they were not capable of fulfilling. A good leader is one who is willing to see others rewarded, even if they are not being rewarded.
The following are a few things to look for in a good leader and some things that are comparable in a bad leader.
  1. The Blame Game. Blaming others for errors that are made and taking little ownership is a sign of poor leadership skills, while the good leader would work to see the error of the circumstances and coach team members (others) to better future outcomes.
  2. Dictatorship in Leaders. Asking others to do laborious tasks would be a sure sign of the questionable leaders, while the good leader would be willing to complete any tasks that they ask of others.
  3. Poor Communication Skills. The use of poor body language, inappropriate words and negative tones of voice are all behaviors of the poor leader, but respect for other regardless of the circumstance is the attributes of a leader worth following.
  4. Dumping on Others. Delegation to the extreme is a good way to display the lack of care of consideration for team members, while the leader seeking to find ways to help is a notable contribution.
  5. Lack of Respect. The lack of respect for others when they are speaking is a way of conveying how unimportant a team member is, but when a team member is valued it is of great importance to show them by listening to what they have to say.
  6. Bullying in the Workplace. Bullying in the workplace is unacceptable coming from another team member or from any leader, so the good leader would take the necessary steps to ensure that every team member feels safe from harassment or hostility in the workplace.
A. Murphy Sharp (Author)
Personal, Professional and Leadership Development Coach If you want to development your leadership skill-set or simply want to gain more control over your life http://MrsMuffinTopp.Com is a great starting point. I have helped many to become the leaders of their own lives, and I can assist you too! Are you ready?

Change management - Wiki Article


Change management - Wiki Article


The Art of Building Rapport

Far too often, when we come across customers, colleagues or family members who appear to be unreasonable in their expectations or just plain difficult to work with, the temptation is to either take the fight to them, be defensive or just be indifferent. Neither of this is a great solution if what we are looking for is an improved outcome and a stronger relationship.

Through my NLP training, I learned that great influencers believe that "there are no unresourceful people, just unresourceful states or moments." All of us have had times in our life when we weren't feeling the best and in that state, made decisions we regretted. I believe the key to being great at relationship-building is to first believe that people are innately good, desire to be good and given the right direction, tools, resources and emotional states are capable of great acts of kindness. Many people we come across are burdened with fear, anxiety or hurt of some sort and this often affects their behaviour, which could rub us off the wrong way. It's useful to remember that in such situations, their behaviour is not a reflection of what or who you are, but of what might be going on in their lives at that moment.
What I've learned, through practise is that the best way to work with others is to choose to find the good in them and to be proactive about offering them kindness.
When I get into a taxi, for instance, I first scan the dashboard for a name and offer the driver a cheery greeting. Almost 100% of the time, this simple and effective ice-breaker begets a positive response (you get the "how did you know?" look). Sadly, someone being willing to do this appears to be the exception rather than the norm these days. On the flipside, this does mean that it's not too hard to "stand out" and make friends!
In the words of Dale Carnegie, author of "How to Win Friends and Influence People", "a person's name is to that person the sweetest and most important sound in any language." Greeting a person by their first name - simple yet powerful. These days, customer-facing staff at most hotels, restaurants and even companies, wear name-tags. They're there for a great reason. What a wonderful advantage this offers us to establish rapport with them. When on the phone with a stranger, always take time up front to introduce yourself and then ask "and may I know who I have the privilege of speaking with please?" I find it really helps set a positive tone for the call.
Naturally, this works best when it's sincere - when we're genuinely interested in people and know that we can make a difference, however small, in every interaction we have with them. All it takes is a smile, or greeting that person by name.
I am often asked how I'd rate the level of service from a particular hotel, restaurant or organisation. I can honestly say that more often than not, I receive tremendous service. And not because I only visit joints with that sort of reputation. I believe that comes from the attitude of "serving" that person first. You may not always have it coming back to you but I've found that by being that way, I feel much happier about my day. And isn't that what we're really after every day, anyway?
So, keep smiling, find the good in others and make their day by acknowledging them in some way, if only by greeting them by their name! Check out this 4-minute video highlighting the value of empathy in our interpersonal relationships: http://www.youtube.com/watch?v=Wl2_knlv_xw.
For more on this topic and other great tips for managing and mastering change and developing your emotional intelligence visit our blog ( http://dominicsiow.com ) and and sign up for our FREE, 5-day Email Course on mastering change.
Author: Dominic Siow
Dominic Siow is an inspirational speaker, trainer and coach who resides in Sydney, Australia. His talks and workshops on Emotional Intelligence, Mastering and Managing Change, Leadership and Influence have and continues to impact thousands of lives across Australia, New Zealand and South East Asia. His mission is to help create high performance workplaces where people are empowered to be the best they can be in helping with their organisation's mission.